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Beranda » » TAM Airlines Customer review : 1Februari 2012 (USA)

0 TAM Airlines Customer review : 1Februari 2012 (USA)

JFK–GIG–MAO–MIA in J class. Seats are outdated, ground service poor and the domestic leg was awful. JFK to GIG on an A330 with a seat they call lie flat but actually is a sort of recliner where the backrest slides down but remains curved. Staff friendly, food ok, wine choices inspired and champagne a nice touch. Returning, check-in at Manaus took over half an hour (only two agents on duty for a full 767) and another half an hour for
security where there was no fast track. There was no lounge but after an hour standing in line it was close to boarding anyway. The 767 from Manaus has old-style recliners and ancient main screen IFE which is irritating if trying to read. There is no menu, lunch arrived two hours after a 2pm departure and was awful. The four hour flight from Rio to Manaus is on a run down A320, cattle class throughout, with poor seat pitch.

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